Call Us Today For A FREE Estimate 1-866-207-3786



Ultimate Restoration is ready to assist you with your water damage restoration Charlotte metro area homes and business trust.



Call us at (866) 207-3786 for your water, smoke, mold, wind, and fire damage needs today!


Emergencies don’t wait for normal business hours, and when one occurs, you need it fixed fast! Ultimate Restoration and our locally owned and operated sister company, Ultimate Plumbing & HVAC, are here to help day or night in the event your home or business experiences Charlotte water damage, mold, fire or smoke issues, and more.



Our certified technicians serve the Charlotte NC, and Greater Lake Norman area with water damage repair and other services including:


  • Residential and commercial mold remediations
  • Storm damage repair
  • Water extraction
  • Property restoration
  • Fire restoration
  • Professional water damage cleanup
  • Biohazard cleanup and restoration
  • Smoke damage restoration
  • Flood damage repair
  • Carpet cleaning
  • Crawl space cleaning and restoration
  • Crime scene and emergency restoration
  • And more!

Has your home or business suffered a water damage issue and now needs emergency water damage repair?

  • Mold remediation
  • Water damage restoration
  • Flood cleanup
  • Storm damage repair

Call Ultimate Restoration at (866) 207-3786, 24/7/365 and allow us to help you get your residential or commercial property restoration back to normal.


We understand emergency repairs can be stressful for both your immediate occupancy situation and your budget in the long term.


We take care of our customer needs by working with major insurance companies’ homeowner policies to get the Charlotte water damage restoration services you need, fast!

We pride ourselves on our professionalism and exceptional customer service at every step of the process, from your first phone call to the last time our personnel leave the site. But don’t take our word for it. Check out our Better Business Bureau rating and comments from our satisfied clients for yourself!


Charlotte Residential and Commercial Restoration


Many damage restoration services only work to manage immediate water damage. This surface-level flooding restoration may include H2O drying solutions, industrial fans, basic odor control, carpet cleaning, and maybe a fresh coat of paint. They do not look beneath the surface to achieve proactive mold remediation and damage to the foundations, for example. They also won’t check the sewer lines for potential backup into the bathroom, which could leave you with subsequent sewage cleanup to deal with on top of the original quote price.


 The problem is, without specialized care, residential and commercial water damage can lead to mold around the crawl space, basement, bathrooms, and even the walls. 

Once this happens, mold remediation services are needed to prevent the mold from undermining the health and safety of your business or home. This sticks you with yet another fee for mold removal after the fact, with no certainty the problem isn’t still hanging around, waiting for a chance to erupt again and leading to mold damage which could literally mean the end of your home or business.

Ultimate Restoration deals with fire and water damage restoration in Charlotte differently.

We’re not a national franchise, but a locally owned and operated hometown business located in Charlotte, NC. Unlike a cut-rate professional water damage company serving the area from Indian Trail to Fort Mill, Ultimate Restoration’s certified technicians get to work immediately on our clients’ cleanup and restoration projects. Our commercial cleaning protocols are suitable for projects from flooding in the garden in Huntersville to a crime scene and biohazard cleanup in Rock Hill to smoke damage restoration in Denver to water damage in Matthews. We respond quickly and get to work fast on each new project.

Our detailed quality checklist is designed to catch items a handyman, novice plumbers and other companies marketing themselves as dealing with the restoration of damage in Charlotte may miss, ignore, or not factor into their customer service, including:

  • Commercial mold remediation
  • Fire damage restoration
  • Duct cleaning
  • Cooling, heat pump and ac repair
  • Checking the electrical system to make sure it works safely and properly
  • Water extraction
  • Trauma cleanup
  • And much, much more!

We also work with insurance companies’ homeowner policies to finish the repairs and restore your home or office to better than new and occupancy-ready, in a way that is easy on your budget.

It’s this care and attention to detail and customer service which provides our customers peace of mind and has made Ultimate Restoration one of the most respected residential and commercial restoration companies in Charlotte metro. Our overall customer satisfaction, BBB rating, and rave Facebook reviews speak loudly to our reputation as the restoration experts Charlotte knows and trusts!


Water Damage Restoration Charlotte and the Surrounding Area Can Rely On

No one ever sits up in the middle of the night and starts to think, “Wow, today would be a great day to need water damage cleanup and fire restoration services!”

Everyone has busy lives and things to do, from keeping their families safe and secure in the middle of a pandemic to grappling with the new realities of an increasingly contactless world and how that affects their career. No one needs one more thing, and having to search for a water damage company at 3 am after a fire, water or other emergency is the last thing anyone ever wanted in the middle of everything else.

From Concord, NC 28205 to Pineville, NC 28134 and beyond, Ultimate Restoration leads your zip code as the restoration industry as the restoration contractors Charlotte believes in.

We don’t just stop at the improvement of the problem. At Ultimate Restoration, this company believes the problem needs to be fixed once and for all, along with all the carry-on effects. The careers our company offers are reserved for those who always deliver their best, from flood restoration, fire damage, and mold remediation to water damage Charlotte needs to have dealt with as quickly as possible.

We’re available 24/7 to repair whatever our customers need, including water damage, fire damage, storm, flood, and other disaster and emergency damage.

Even better, we have the Better Business Bureau ratings and reviews to prove it. Our fire, water, storm, and mold management have made us the go-to solution for restoration in Charlotte.

When you need water restoration, fire damage or mold control, you need Ultimate Restoration!


Ultimate Restoration offers other cleanup and repair services such as:

  • Heating, cooling, and ac repair
  • Electrical damage cleanup and repair
  • Duct cleaning
  • Trauma cleanup
  • Sewage cleanup
  • H2O drying solutions
  • Interior and exterior cleaning and restoration
  • And more!

Ultimate Restoration recommends you call us immediately at the first sign of potential flooding damage or other issues. Our friendly, professional, experienced staff are here to help you any time of the day or night, no matter how small or large the issue is. We also offer mold inspection and mold remediation services, to make sure a natural disaster or other damage event doesn’t evolve into a years-long problem that could compromise the health and safety of your family or office staff. We place your safety above all else, which is why among Charlotte restoration companies, we are the one more local’s trust to get their buildings and lives back to normal after traumatic events. Check out the Frequently Asked Questions about water damage restoration below to learn more!


Frequently Asked Questions about Ultimate Restoration’s Water Damage Restoration

Ultimate Restoration is your source for Charlotte water damage restoration services you and the people who depend on you can trust!


Question: Can I add water damage coverage to my existing homeowners’ insurance policy? –Michael, Denver, NC


Answer: Many insurance companies provide water damage coverage as an integral part of your coverage. However, some do not. They may require you to purchase additional coverage or obtain what is known as a rider, attaching water damage and related coverage to your policy. We strongly urge all homeowners and commercial property owners and managers to check with their carriers regularly, because you don’t want to find out you’re not covered when a water damage event occurs!


Question: How much will water restoration cost? –Jocelyn, Fort Mill, NC

Answer: How much water restoration costs depend on several factors including the root cause of the damage, how much damage is present, how extensive or spread out through the structure it is, and whether there are follow-on effects from the damage. It will cost less to restore one damaged wall in one single room than a burst pipe which affects multiple rooms. However, the quicker you can get emergency restoration technicians like the ones Ultimate Restoration has on staff to your home or business, the less expensive it is likely to be because we can take steps to contain the damage and prevent it from getting any worse.


Question: Can you make an insurance claim on your water damage? –Jake, Mooresville, NC

Answer: If your insurance carrier’s homeowner’s policy has a water damage clause or rider, yes. For some companies, this is standard practice. For others, you may need to purchase it as an addition to your base coverage. Ultimate Restoration works with most major insurance companies to help you get things back to normal as fast as possible, with the minimum disruption to your life and your bank account.


Question: Why should I choose Ultimate Restoration Charlotte for my water damage needs? –Miranda, Hickory, NC

Answer: Unlike some Charlotte restoration contractors, Ultimate Restoration Charlotte offers full-service emergency restoration. We are skilled in dealing with wind, fire, smoke, water, mold and other disasters, and we serve households and businesses all over the Charlotte metro area. Also, we work with your insurance company to minimize the time it takes to get you back to normal. Our professional, friendly technicians practice social distancing and contactless repair, to minimize the risk of COVID-19 and another infectious disease transmission while we move fast to fix the problem and restore your environment to the safe, comforting haven it should be.


Question: How can I tell if my home may have been compromised by water damage, fire damage, storm damage, mold growth, or other natural disasters? –Lucas, Mooresville, NC

Answer: In many cases, it will be obvious, as with the aftermath of a fire. If you find sewage backup in your basement, water leaks, or damp spots where there shouldn’t be any, these are usually strong hints. You may also notice a musty smell, discoloration, or other indications. After a storm, you may notice missing roof shingles or siding damage. If you see any of these signs, you should call Ultimate Restoration immediately for a mold inspection and general evaluation of the property. It’s easier to fix a problem if it’s detected early than it is to undertake complete structural mold remediation, for example. Plus, the longer these problems go unaddressed, the more likely it is the damage can spread, gambling with the safety and health of the people who live and work there. If you think there might be a problem, you’re probably right—and Ultimate Restoration needs to be your first call to get it under control before a minor issue becomes a major disaster!


Question: Does Ultimate Restoration offer commercial water damage restoration services in Charlotte, North Carolina? –Dixon, Charlotte, NC

Answer: Yes, we do! Ultimate Restoration is the fullservice restoration company which serves Charlotte and the surrounding area with all kinds of disaster restorations and emergency water damage repair Charlotte homes and business customers can trust. We work fast to scramble an emergency response team to start the restoration process as quickly as possible, before damage from fires and water issues leads to mold growth. Mold damage can cause more costly repairs and contents restoration in their turn, which is why having water removal procedures initiated as soon as possible is key to minimizing the need for further restoration of Charlotte water damage later. If you need residential or commercial water damage restoration services after any type of a disaster, Ultimate Restoration is available, ready and able to help with the best 24/7 emergency water restoration services around!


Question: Does mold affect hardwood floors, and do I need mold damage restoration on them? –Cyndi, Rock Hill, NC

Answer: Yes! Mold needs a source of sustenance, moisture and a relatively cool and dark environment to start a colony. It particularly prefers standing or stagnant water, such as the kind left behind by plumbing leaks, broken pipes and similar problems. This means mold can grow just about anywhere and on nearly any affected where all these things are present—most certainly including within and under hardwood floors! 

This is why repairing water damage is so crucial to restore your home or business to the way it was before the damage started, and how getting timely water damage repair in Charlotte and the surrounding area can help prevent the need for expensive additional mold damage restoration including mold mitigation or mold remediation later. 

The trouble is, many companies in Charlotte which offer restoration services may not take the time to ensure they got ALL the water after a disaster. If you need storm damage restoration or any other kind of water, smoke or fire damage repair, you need to contact Ultimate Restoration so you know the job is done thoroughly and correctly the first time, every time!


Question: How do I choose a contractor for cleanup and water damage restoration in Charlotte? –Kasey, Charlotte, NC

Answer: There are a lot of great restoration services in Charlotte who go above and beyond to make sure when emergency restoration is needed, it’s done fast and more importantly, done right. Unfortunately, a lot of so-called “experts” think just putting up a couple of industrial fans, watching the clock for 24 hours and maybe running a carpet cleaner over the affected areas constitutes excellent Charlotte water damage cleanup. But when you need water damage cleanup dealt with the right way, it takes more than just a cosmetic fix. Here are some questions you should ask when deciding whether to engage a Charlotte water damage restoration company.

Do you have a contractor’s license? Reputable Charlotte water damage restoration companies will have a North Carolina contractor’s license. They will also be bonded and insured against things like theft, ancillary damage and similar problems. Because a NC contractor’s license requires a criminal background check, this helps keep shady actors away from you and your home so you can click, contact and contract water damage repair services with confidence.

How fast can you be here? The answer to this question makes a big difference, because the longer it takes for a restoration company to get on the clock, the more likely it is any damage will have a chance to spread. Ultimate Restoration does everything we can to be onsite within 1 hour after we’re contacted about an emergency restoration, 24/7/365, so you know you’ll get the best and fastest service around.

How often do you communicate with your customers? Some restoration services in Charlotte take a “don’t call us, we’ll call you” approach to keeping their customers appraised of what’s going on with their homes and businesses. To Ultimate Restoration, this slapdash communication is unacceptable. We work hard to keep you informed, in the loop and in control of the planning and execution of the work at every step, starting from our initial inspection of the damage cleanup site and our plan to fix it to the last time we load up and drive away from the jobsite. This is both so you know we’re on top of the situation and so you always know what’s next on the agenda!

Are you certified and do you have experience in biohazard removal? Mold remediation, crime scene residues, soot and other substances left behind after a disaster are usually considered biohazards and require special disinfection, cleaning and removal protocols. A little bleach and elbow grease won’t cut it when it comes to ensuring these substances are properly dealt with! That’s why it’s so important to make sure you hire an expert with the training, ability and skill to deal with these problems when they arise.

Are you locally owned and based, or is your company a franchise? A lot of companies offering restoration services in Charlotte are franchisees of nationally known brands. There’s nothing wrong with that, necessarily, but it often means when you reach out to contact them, you might be routed to a call center somewhere on the other side of the country or even the planet, rather than dealing with someone in Indian Trail, Lake Norman or Charlotte who really knows, understands and appreciates the area and people. Ultimate Restoration is proud to be your locally owned and operated source for water damage repair Charlotte metro homeowners and business owners know and trust!

Obviously, there are more questions to ask. These are just a starting point! But they’ll give you a good idea of whether the company you contact is actually going to be able to help you with the aftermath of your disaster or not. Of course, you could always just skip the guesswork and click here to contact Ultimate Restoration for a free, no-obligation quote!


Question: What signs of damage does Ultimate Restoration look for when they come out for an emergency restoration? –Ali, Indian Trail, NC

Answer: Honestly, it depends on the type and severity of the damage, the season, what interior and exterior elements of the home or business are impacted and other factors. For example, storm and wind damage that takes a section off a roof is going to be treated differently than sewage backup into basements or crawl spaces. Water damage from the second level of a split-level home may impact the walls and ceilings on the first level, so that would be dealt with differently. Fire damage restoration carries its own challenges. It’s important that we know exactly what happened and how long ago, as best you can tell us, when you contact us so we can make sure we have everything we need ready to go to repair whatever needs it and to provide you the best and most efficient possible service.


Question: Does water damage cleanup take long to provide? –Melinda, Fort Mill, NC

Answer: It depends on the type and severity. A simple cleanup from water damage caused by a leaky toilet seal or a sewer backflow could likely be fixed within a day, while storm damage that impacts your entire water system and does extensive damage throughout the structure could take up to 1 week or longer. Smoke damage, soot, trauma cleanup and other issues could take even longer, especially if the sprinklers in your home or business were activated or the fire department had to deploy a pumper truck to extinguish the blaze. The fact is, Ultimate Restoration will do everything we can to restore your home or business and its contents and furnishings to pre-disaster conditions as quickly as we can and give you great results and the maximum safety when we leave. The trade-off, of course, is that “as quickly as we can” doesn’t necessarily mean it will be QUICK—but when we’re done, you’ll have peace of mind, an odor- and residue-free environment and a place that feels like home.


If you need 24/7 water damage restoration in Charlotte Metro, whether it’s the middle of the day or the dead of night, Ultimate Restoration is here to help. 

Click here to contact us for a free quote with no cost or obligation, and find out how quick and easy it can be to get your home or business back to a safe, healthy pre-disaster condition, with friendly expert service from real professionals who truly care about you, your home or office and the people who live and work there!





Contact Us

If you are looking for affordable top quality restoration in North Carolina, your search ends here.